About Us

We are New Zealand’s foremost Information and Knowledge Management experts.

We provide you the tools, methodologies and training to deliver proven records, content and knowledge management solutions.

Since 2004, we have worked with over 150 organisations in New Zealand and Australia on strategy, reviews, implementation and design assignments.

We are specialists in Office365 for helping create a digital workplace, right the first time. Our ‘iWorkplace’ apps and approach help organisations get the most out of the Microsoft tools .

--> Microsoft Gold Partner: 'Cloud Productivity' & 'Collaboration & Content'.

--> Oct 2018 - 1st Kiwi company: 'Microsoft Preferred Content Services Partner'.

--> April 2017 - Microsoft Government Partner of the Year’.

Here’s a brief profile of our work, customers and people

Our People

Our multi-disciplinary team includes experts across information and knowledge management. Many of our team are from real-world corporate roles, giving us a  grounding in practical solutions - from strategy, to planning, implementation and business-as-usual execution.
Meet our people

Our Customers

We have worked with over 150 organisations on substantive work. These are small, medium and large organisations from many sectors, including science, health, education, local and central government, utility, commercial, and professional services.
See a range of our IM customers
See a range of our SharePoint customers 

Our Location

We have resources in Auckland, Hamilton, Tauranga, Wellington, Dunedin and Christchurch. This includes our main office in the Wellington CBD.

Our Expertise

We have all skills and experience in house- with our master practitioners and technical experts providing solutions across Information Strategies, SharePoint Technical, Information Management, Governance, EDRMS, Intranet, Training and more.

Record keeping

We have recognised and proven expertise in recordkeeping and PRA compliance. This includes developing and delivering Archives NZ public PRA compliance training for the last three years.
Learn more about our Recordkeeping practice

ECM Technologies

We have done strategy, design and implementation assignments in the bulk of EDRMS and ECM systems used in New Zealand, including Dataworks, Hummingbird (Livelink), Objective, SharePoint, TRIM.


iWorkplace is our methodology, training iLabs and Apps for extending SharePoint for PRA compliance, document management, intranets and specific information and knowledge management solutions.
Check out our SharePoint training iLabs
Learn more about our iWorkplace products


Information Leadership was formed by Sarah Heal and Grant Margison in 2004. Sarah and Grant remain active in leading the business as well as conference presentations and workshops.

Their book on information management, "Flapping to Flying: Getting value not Grief from Information Technology" articulates our user centered philosophy for information and knowledge management. The book's models are regularly used in our consulting assignments and implementations.