How do we build a strategy?
What is a digital strategy? How do we create one?
What benefits can we expect and what does "good" look like?
Do we stick with current systems or move to new ones?
What should our priorities be?
How to we engage with our staff and customers?
What about the information mess we have now?
What is included in a strategy/roadmap
Business Case tuned to your priorities
Cost Model and options
Report, presentation material & infographics
Roadmap elements to implement based on proven tactics
Change Management & Governance actions
Key risks identified and mitigants
What we take into account
Your business drivers & key pain points
Review of mission, vision & values and how these influence the strategy
Changing customer perceptions & needs
Customers expect to be able to interact digitally - easy to use, on their devices and options to self serve
End to end digital processes
So staff have the information & tools they need wherever they are and whatever the need
Criteria for choosing future systems
So you can see what current systems can remain and be upgraded versus moving to new cloud technologies
How do we sell this to stakeholders
How will the strategy pay its way and make us financially stronger
What the priorities should be
How do we get traction early & build from this , using the resources we have?
