Information & Knowledge Management Services

Pragmatic services that get results!

All aspects of IM and KM covered by our top notch team.


Information Management Reviews and/or Strategy

Assess your current capabilities and information. Identify risks and build plans to improve. 

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Digital Strategy

Step back and plan for a digital future. Take into account the changing environment and what customers and staff expect in how they interact. 


Office 365/SharePoint Strategy, Plans, Reviews

Get the best from Microsoft's cloud. Assess where you are up to today and create a roadmap for the future


Taxonomies & Metadata

Future proof your implementation with consistent ways of filing, finding & managing all content. Find out more



Manage all content appropriately as simply & cheaply as possible - so you reduce business risk, storage costs, become compliant. Details here


Change Mangement

Learn and exploit our targeted change management and governance tactics to energise your implementation. Read more

What our customers say


"ILC provided us with unsolicited but enormously useful advice on the design of our IM systems.

The generosity with which this advice was provided is one point that separates ILC from the others".

Matthew Brougham, Pharmac

Retention & Disposal

"We used the services of Information Leadership to help us find a solution for our old paper records. We worked with Meta Mair who we found to be very practical in her approach.

She had in-depth knowledge of the obligation of government department to Archives NZ and acted as a conduit between ourselves and Archives. She reapplied for the review our disposal schedule to change the definition of terms therein using other government disposal schedules as a case study.

This innovative solution that Meta recommended and implemented has saved us potentially millions of dollars in cost for imaging and storage."

Michael Brosnahan, Operations Manager Business Registries, MED

EDRMS review

"We employed Information Leadership to undertake an independent assessment of our EDRMS. The report clearly identified the strengths and weaknesses of our implementation. It identified opportunities for enhancements and recommendations on how to carry them out.

ILC willingness to get alongside staff at all levels within our organisation emphasised their very professional and knowledgeable approach. Their report has enabled us to further develop and progress our EDRMS with confidence."

Otorohanga District Council

Knowledge Transfer

"The key advantage of working with Information Leadership is their ability to transfer knowledge to staff and to use internal staff skills.There is almost an expectation that your staff will learn and carry on.

This is good because some vendors just come in, do their bit and walk away. The knowledge transfer is the key thing that Information Leadership does. It is a key point of difference."

Sam Fitzgerald, Client Services Manager, Open Polytechnic

What we deliver

EDRMS & ECM Reviews

Core Data Review


Project Management

Change Management plans

PRA reviews & roadmap

Business Cases, Strategy & Roadmaps

Next Steps

To arrange a no-obligation chat about your Information & Knowledge Management needs

Contact us