Change Management and Governance

Energise your implementation with our proven playbook approach

hero - A user at a computer being helped by a Office 365 consultant doing change management

What we do
Change Management and Governance

Methodology that works

Methodology that works for any IT and IM project, based upon a proven model that targets a wide range of issues and circumstances.

We will often help an organisation develop their plan and then deliver the parts they wish to out source, and/or provide guidance and support as needed.

The Four Quadrant Model

Governance often conjures up visions of a select group of technocrats meeting regularly to “govern” their SharePoint or other ECM implementation. We see governance is not something you have, it’s something you do.

Here is the overall governance framework that we help organisations put in place:

Energise

Charter project & brand

Message

Communications

Stakeholder risk crosscheck

Champions network

Bright spots process

Empower

Karma cleansing

Learning styles and content

Self sufficiency and training

Training refreshers/induction

Floorwalking

Gridlock resolution

Focus

Business case

Project rules and governance

BAU roles and governance

Roll-out priorities

Migration and burning bridges

Measure adoption and fix issues

Design

Design wiki

Track design decision making

Design patterns

Audience by need and staircase

UAT expectations

IM policies and principles

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Deliver on key facets

Messages & comms plan

Identify key messages for different audiences and how to deliver these

Learning styles

Building in a range of complementary learning and comms styles to get maximum attention

People & Politics

Identifying and using ways of engaging difficult people and issues

Roles & Responsibilities

Working through what people need to be doing what - during the project and into BAU

Champions Network

Building a network of staff who will bring the project alive within the organisation

Building Executive Buy-in

Gain their support with an effective business case plus stakeholder management throughout the project

Roll-out Priorities

Working through how, when and who to roll-out to, for maximum effect

Smart Policies & Procedures

Determine rules that will work in the real world and how to roll them out and monitor them

Really Making Work Better

Testing and holding the designs and implementation to account

“The change management workshops were a HUGE success! My expectations were exceeded and we’ve got a deeply engaged management team out of it!”

Justine Auton Director, Client Experience Project, New Zealand Qualifications Authority

"Working with Information Leadership was a great partnership – we were working together on a shared journey, not telling each other what to do. A really enjoyable experience from start to finish."

Naomi Aporo Group Programme Manager, Wakatū Incorporation

"The sauce has been a sensational success and Todd Energy will continue to grow and develop The Sauce over the next 9 months! This could be not have been achieved without the prosperous partnership we have with the Information Leadership Team."

Stephanie Richardson Project Manager, Todd Energy